Wednesday, October 13, 2010

Community Banks, Share This With Your Customers Through Your Social Media Channels

Need some content for your facebook page or blog. Why not share this information with your customers...

According to Real Simple Magazine "Swindlers can program their phones so that an actual bank's name shows up on your caller I.D." (referred to as smishing). This could be an automated call where your username and password are requested or it could be an actual live person misrepresnting themselves as someone from your bank.

Advise your customers to protect themselves by:

"If you get a call that's supposedly from your lender-which might happen, especially if you're traveling and they are concerned about any unusual purchases-hang up and call the number listed on your bank statement or credit or debit card. If you have any doubts about a text or an e-mail that you receive, delete it. Then phone yoru bank to resolve any questions and to notify it about a possible scam."

Real Simple Magazine, October

TriNovus provides technology solution to community banks. Visit us at www.trinovus.com or LIKE us on Facebook!

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